Privacy Policy

Website Privacy Policy

Last Updated: October 8, 2026

Northside Economic Opportunity Network (“NEON,” or “we,” “us,” and similar) respects privacy and is committed to protecting our customers’ personal information. This Privacy Policy (the “Policy”) describes the types of personal information we collect when you use our websites (located at neon-mn.org and neoncollectivekitchens.org), how we use that information, who we disclose it to, and certain rights and options you may have regarding your personal information. Use of our website is also subject to our Terms of Use, which are available at https://www.neon-mn.org/terms-of-use.

By using our websites, you consent and agree to our collection, use, and disclosure of your personal information as described in this Policy. If you do not agree with this Policy, please do not use our websites or provide us with your information.

Personal Information We Collect

A. Personal Information
For the purposes of this Policy, “personal information” is any information that, either alone or in combination with other information, identifies, relates to, or can be used to contact a particular individual. The types of personal information we may collect include the following categories.

Contact information: First name, last name, email address (personal or business), address (personal or business), and telephone number (personal or business).
Job applicant information: Details about your employment history, education history, and other information that you would find on a resume, demographic information, as well as information needed to verify your identity or for tax purposes, such as your date of birth, social security number, and driver’s license, state ID, or passport information.
Communication information: Details regarding materials you may have requested or received from us, services in which you are interested, your receipt of fundraising or informational communications, information on your communication preferences, copies of communications received from you using functionality on our website.
Transactional information: Details about your or your company’s work with us, including services provided, donations made, billing information, payments received, services provided to you, and other information relating to your receipt of, or support for, the services we provide.
Device, usage, interaction, and preference information: Details regarding how and when you use our website, including details about the device used to connect to the website (such as your device type, device ID, and browser and operating system), your IP address, your location based upon your IP address, your internet service provider, click events, interaction sequences, the frequency and duration of your usage, the websites, emails, or search terms that referred you to the website, and information about your interaction with the website, such as click events, engagement metrics, and similar behavioral or interest information. We also collect information regarding the content viewed and issues queried while on our website (e.g., pages visited, issues searched for, etc.).

We collect this information when you access, use, or navigate our website, fill in forms via our website, request information from us, or communicate with us using functionality on our websites. Certain features of our website may not function as intended if you do not provide information where requested. Please note that we may aggregate or anonymize the foregoing types of information such that they are no longer capable of identifying you, in which case they are no longer considered “personal information.”

B. Automatically Collected Information
Like most websites, we use various technologies to collect information about the users of our digital properties. Note that the third parties who supply pixels, tags, web beacons, cookies, and the other tracking technologies discussed below, collect your personal information at the same time as we receive that information. They may also use such personal information for their own or others’ purposes.

The technologies we use on our digital properties include:

Pixels, tags, web beacons, gifs, and similar technologies: These technologies are small pieces of code that run when a website page is loaded. They are used to monitor the behavior of the visitor—such as what icons were clicked—and gather analytics and details about the interaction. For example, when you open our homepage, a pixel may run and generate information based on the visit (e.g., your IP address and what day and time you were on the homepage), and then this information is processed by us or our vendors. Pixels and tags work in conjunction with cookies to let us know what portions of our digital properties are of interest to you and to help us provide you with tailored information. Even if you have disabled or turned off cookies (discussed below), the pixels, tags, and web beacons we use may still detect and collect certain information about your interaction with our websites; in other words, these kinds of technologies may disregard any cookie-prohibitive markers or signals.
Cookies: Cookies are small text files that can be used by websites to make a user’s experience more efficient. Our website uses different types of cookies to, among other things, automatically recognize you when you return to our site, power customer service interactions, determine our marketing effectiveness, store information regarding your profile, preferences, and interests, and analyze traffic to our site. Please note that where cookies are essential to the operation of our site, if disabled, you may not be able to enjoy certain features of the site. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org. We do not honor “Do Not Track” signals.
Log Files and Device Identifiers: We use log files to track actions occurring on our digital properties and to collect data about visitors and identify returning customers, including IP address, browser type, Internet service provider, referring/exit pages, visited pages and accompanying tags, date/time stamps, and device identifiers.
Analytics: Our digital properties may also deploy third-party analytics tools, such as Google Analytics. You can find more information about how data is collected and processed in connection with the Google Analytics service at https://policies.google.com/technologies/partner-sites. You can also read Google’s privacy policy at https://policies.google.com/privacy?hl=en.

These technologies may be set or controlled by use (first-party technologies) or they may be set or controlled by third-party vendors or partners (third-party technologies). Further, these technologies can be categorized as follows.

Essential: These technologies are necessary for the website to function and cannot be switched off in our systems. Examples include: cookies that allow pages to load correctly and technologies used to power our chat services.
Performance: These technologies allow us to count visits and traffic sources so we can measure and improve the performance of website and mobiles application. They help us to know which pages are the most and least popular and see how visitors interact with and move around the digital properties. Examples include: technologies we use for analytics.
Functional: These technologies are not strictly necessary for the website to function but help us improve your experience and understand your interests and how our site is used. Examples include: cookies and pixels that analyze your browser settings and preferences, tagging webpages based on interest.

The information collected through these technologies may be combined with personal information or aggregated with other information on website visits. We may share information about your use of our website with our analytics partners.

Please see the Section titled “Your Choices About Your Personal Information” for more information about options you may have to configure pixels, tags, cookies, and similar technologies on our website.

C. Information from Other Sources

We obtain both personal and non-personal information about you from our vendors, affiliates, business partners, contractors, suppliers, and other third parties and add it to other information we have collected. We, and the third parties we engage, may combine information we collect from you with information obtained from other sources. For example, we may purchase consumer data from publicly available sources and use that information to supplement the information we have collected about your activities directly.

D. Social Media

If you interact with us on any social media platform: (i) depending on your social media privacy settings, the personal information that you submit on the social media platform may be read, collected, or used by us as described in this Policy, and (ii) where we respond to any interaction with you on social media, your account name/handle may be viewable by any and all members or users of our social media accounts. Social media platforms operate independently from us and we are not responsible for the personal information that you choose to submit or link on any social media platform. We encourage you to review the privacy policies and settings of any social media platform with which you interact to help you understand their privacy practices.

How We Use Your Personal Information

We (or service providers acting on our behalf) may use the personal information identified above for the following purposes:

Providing and optimizing your experience on our websites and ensuring that our content is presented to you in the most effective manner across multiple sessions.
Managing our interactions and relationship with you, including our client engagements and services, and performing our services for you.
Reviewing and responding to any inquiries or communications submitted through our website.
Communicating with you and communicating regarding our services, your questions, and other issues.
Sending you communications, tracking your communication preferences, managing client service issues, and seeking feedback.
Developing, updating, and improving our website, user service, and user experience, and otherwise improving our knowledge and insights regarding clients.
Preventing and detecting fraud, financial crime, hacking activities, security breaches, and other unlawful activities in connection with our services.
Complying with our legal or regulatory obligations and defending or advancing legal claims.
If you are a job applicant, processing your application to our company, including facilitating and scheduling interviews and any other follow up items.
Notifying you about changes to our website or services, or material changes to this Policy.
Performing other functions as otherwise described to you at the time of collection or to which you otherwise consent.

For more information about your options relating to your personal information and your communication preferences, see “Your Choices About Personal Information” below.

Disclosure of Your Personal Information

When the information we collect about you is aggregated, anonymized, or otherwise does not identify you, we may use that information for any purpose or disclose it to third parties, to the extent permitted by applicable law.

In addition, we may disclose your personal information to the following types of individuals or entities:

Service providers we use to facilitate our business, including IT and system administration providers, vendors that support the website and functionality on the website, including customer service options, and data storage providers.
Website analytics vendors to understand our website traffic and usage patterns, optimize our website, understand our current customers, and identify potential new clients.
Our professional advisors, such as lawyers, accountants, and other similar advisors.
Other parties for any purpose we disclose at the time you provide the information.
Buyers or other successors prior to or in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, where the information is among the assets being transferred.
Regulatory and governmental authorities, law enforcement agencies, courts, and other third parties, as necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights or the rights, property, or safety of others.

Note, the vendors we use to make our website available to you may collect your personal information at the same time as we receive that information.

Our Solicitation Efforts

From time to time, we may solicit donations from you using physical or electronic mail. We will only send such solicitations where the law allows us to do so and, in the event that you no longer wish to receive marketing communications from us, then you can always unsubscribe from further solicitations.

Your Choices About Your Personal Information

A. Solicitations

You may choose to opt out of our email solicitations using the “Unsubscribe” link found at the bottom of such emails. You can configure your device settings to disable push notifications. You can opt out of receiving certain communications by contacting us at the “Contact Us” information below.

B. Analytics

As discussed above, we use Google Analytics on our website. If you would like to refrain from having your data collected by Google Analytics, Google has developed an opt-out browser that you can access at https://tools.google.com/dlpage/gaoptout?hl=en-US. You can find more information on how Google uses information it collects at https://policies.google.com/technologies/partner-sites.

C. Updating Your Information

We take reasonable steps to keep your personal information accurate and complete. You can access or update your personal information, including contact or account information, by contacting us at the “Contact Us” information below.

D. Declining to Provide Information

You can choose not to provide us with information we may request, but that may result in you being unable to use certain features of our website, request information about our services, or initiate other transactions with us. For example, you can choose not to provide us with your IP-based location.

E. Do Not Track Mechanisms

Please note that our website and application do not honor “Do Not Track” signals, and such signals will not impact the operation of our website. Do Not Track signals are different than the Global Privacy Control (more information about GPC can be found at https://globalprivacycontrol.org/).

Privacy of Children Online

Our website is intended for use by a general audience. We do not knowingly collect the personal information of any individual under the age of thirteen. Should we discover that a child under the appropriate age provided his or her personal information, we will use that information only to respond to that child and inform him or her that we must have parental consent before receiving such information.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes we collected it, including for the purposes of satisfying any legal, accounting, or other mandatory reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and the applicable legal requirements. We also consider any specific limitation periods under applicable law.

Information Security

We use appropriate administrative, technical, and physical measures to protect your personal information from loss, theft, and unauthorized use, disclosure, or modification. Please be aware that no data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot ensure or warranty the security of any information you transmit to us, and you do so at your own risk.

Links to Third-Party Websites

Our website may contain links to third-party digital properties (e.g., social media sites and sites that support services available through our website). Such third-party digital properties have separate privacy policies that you should review. We cannot and do not take responsibility for the content of linked websites or those companies’ data-handling practices.

Changes to the Privacy Policy

While we always aim to provide complete and transparent information about how we process your personal information, we reserve the right to amend or update this Policy from time to time or to create additional policies to accurately reflect changed circumstances or new legal requirements.

Please note that we may change this Policy from time to time. If there are changes to our Policy, we will post them here and update the “Last Updated” date at the top of this document. Continued use of the website after any changes is deemed to be acceptance of those changes. Accordingly, we encourage you to check the Policy periodically for updates.

If you have any questions regarding our information handling practices, you may contact us at:

Northside Economic Opportunity Network

Mailing Address: 1007 West Broadway Ave. N., Minneapolis, MN 55411

Phone: 612-302-1505

Email: info@neon-mn.org